What were they thinking?

[ewx]

UPS's automated pickup telephone line asks you to speak your telephone number. (And then doesn't recognize it and passes you on to a human who asks for your telephone number again, but that's another story.)

Comments

[ewx.livejournal.com]

They may well not have had the number of my phone since it's inside work's exchange. In any case I might (for instance) prefer to be called on a different number from the one I was calling from.

[cartesiandaemon.livejournal.com]

Yeah. It shouldn't rely on it. But it'd be a nice twiddle for it to say "Enter your phone number or press # to use [your number]" if it can.